Swarovski 5580600 Octea Lux Leather Strap Chronograph Women's Watch

Brand - Swarovski

Model -

Barcode Number -

Gender -

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Chronograph -

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Shipping Rates & Delivery Estimates

Domestic orders within the UK qualify for FREE shipping, and we utilize FedEx and Royal Mail for delivery. For international orders, we ship with UPS and FedEx.

Estimated Delivery Times:

Next Business Day (FREE) (UK)

2-3 Business Days (EU)

3-5 Business Days (AU, NZ, US, CA)

Delivery delays can occasionally occur.

Shipment Processing Time

All orders are processed within 1-2 business day. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or WhatsApp.

Pre-order Information:

If the product is out of stock and you decide to pre-order it, please note that all pre-orders will take approximately 7-10 days to arrive. We appreciate your patience and understanding.

Shipping Locations

-Domestic Shipping Policy:

We ship products within the United Kingdom.

-International Shipping Policy:

We ship worldwide! Please contact us for more details and shipping rates to your country.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active.

Customs, Duties and Taxes

For deliveries outside the UK, EU, AU, NZ and US, you may be subject to import duties and taxes. Any additional charges for customs clearance must be paid by you, as we have no control over these charges and cannot predict them.

Damages

WATCH & WATCH is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Our products can be returned or exchanged within 14 days of the original purchase date. Please read below for more information on our return and refund policy.

Returns

To be eligible for a return, your item must be:

- Unused and in the same condition that you received it.
- In its original packaging.
- Accompanied by the receipt or proof of purchase.

Return Process

To initiate a return, please contact us at info@watchandwatch.co.uk with your order number and details about the product you wish to return. We will provide you our return address and instructions on how and where to send your package. Items returned to us without prior request will not be accepted.

Please note, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days (14-business days), depending on your card issuer's policies.

Exchanges

Should you wish to exchange your purchase for another item, please return the original item using our returns process and place a new order for the item you wish to purchase. This ensures that your new item can be shipped to you promptly and the desired item is in stock. Please contact us at info@watchandwatch.co.uk with your order number and details about the product you want to exchange.

Contact Us

If you have any questions on how to return your item to us, please contact us at info@watchandwatch.co.uk or WhatsApp.

• We provide a warranty for every product purchased from us, valid for a period of 2 years from the purchase date.

• To ensure the warranty terms are applicable, it's essential to inspect the product upon delivery.
• Should you notice any damage, it's important to document this with the delivery service and refuse to accept the product.
• Modifications to the product, alterations in its form, or tampering with the product's original design will void the warranty.

• At WATCH & WATCH, our commitment extends beyond just providing an exceptional shopping journey; we're also dedicated to ensuring our customers access the most competitive prices for our branded watch collection. If you discover one of our branded watches advertised at a lower price by another retailer, we are ready to match that price, subject to meeting our specified conditions. Our team of experts will review the product's details and get in touch with you within two working days, based on the contact details you provide.
• This Price Match guarantee is designed exclusively for personal purchases. We maintain the right to apply our Price Match Promise to only one item per customer. To qualify for a Price Match, the product must be the same in every aspect (including name, model, colour, and finish), brand new, not previously owned, undamaged, and sold through an officially authorised UK retailer in £GBP.
• Proof of the lower price (for example, a screenshot, catalogue image, or web link) must be furnished for validation. The competing item must be readily available in stock for immediate purchase and delivery within 2-3 days of your transaction. Furthermore, your purchase through us must occur within seven days following the verification process. WATCH & WATCH reserves the absolute right to decline the provision of this service at our discretion, ensuring a fair and equitable application of our Price Match for all customers.
• Contact Us: info@watchandwatch.co.uk