Authenticity Guarantee
100% Authenticity Guarantee from WATCH & WATCH
At WATCH & WATCH, we are committed to delivering not just timepieces, but trust, reliability, and unparalleled authenticity. We understand the value of genuine craftsmanship and the importance of assurance in your investments. Therefore, we proudly stand by our 100% Authenticity Guarantee.
Our Assurance to You:
- Direct Sourcing: Every watch in our collection is sourced directly from the original manufacturers or certified distributors. This ensures that each piece is genuine, right down to the smallest component.
- Expert Verification: Our team of seasoned horologists and authentication experts meticulously inspect every timepiece. From movement accuracy to the authenticity of the casing and strap, we leave no stone unturned.
- Certification of Authenticity: With your purchase, you will receive a Certificate of Authenticity. This document certifies that your watch is 100% genuine and meets the high standards of quality and craftsmanship synonymous with its brand.
- Warranty Coverage: To further assure you of our confidence in our watches' authenticity, we provide an extensive warranty. This warranty not only covers mechanical defects but also guarantees the genuine nature of your watch.
- Transparent Provenance: We maintain a transparent provenance trail for every watch, ensuring you know the history and legitimacy of your purchase. Our commitment to transparency is paramount.
- No Counterfeits Policy: WATCH & WATCH operates with a strict no counterfeits policy. Our reputation is built on trust and integrity, ensuring our customers receive nothing but authentic watches.
- Customer Service Support: Should you have any concerns regarding the authenticity of your purchase, our dedicated customer service team is here to assist. We are committed to resolving any queries to your complete satisfaction.
Our Promise:
Choosing to buy from an authorised retailer gives you the peace of mind and certainty that you are purchasing from a reputable seller who has been officially authorised by the brand to sell their products. This assurance ensures that the retailer sources directly from the brand, giving you complete confidence in the authenticity and provenance of the item you are looking to purchase.
At WATCH & WATCH, your trust is our cornerstone. We promise that every watch purchased from us is a genuine article, a testament to timeless craftsmanship. Should there ever be a doubt in the authenticity of your watch, we pledge to offer a full refund, including all associated costs.
Invest in timelessness. Invest with confidence. Choose WATCH & WATCH, where authenticity is not just promised, it's guaranteed.